Service Agreement
As we enter into a working relationship, this service agreement is written in driving terms. You are the driver; Kerry A. Thompson is your driving teacher.
Your Ownership and Responsibilities
As the driver, you own the vehicle. In website terms, that means you are the owner of the account for the website builder platform and keep up with payments and agree to the platform's terms of service. You also pay for the domain name and keep it registered. The text content on your site is original or licensed for you to use commercially, as are the images and artwork. If you connect your website to other products, such as social media platforms, mail marketing services, payment processors, scheduling or reservation applications, email, and so on, you are responsible for adhering to those products' terms of service and making any payments to keep those services active.
As the driver, you are responsible for maintenance of the vehicle. In website terms, that means you are responsible for keeping backup copies of content or screenshots of the pages of your website should you need to restore anything. If you create a Google account for using the Google webmaster tools for search optimization, you adhere to Google's terms of service.
Service Provider Tasks
As the driving teacher, Kerry A. Thompson will help you outfit your vehicle. In website terms, that means Kerry will perform research, offer advice, write and edit content, and do design work to the best of her ability to create or update your website. She will also set up pages and add images free to use for commercial purposes, connect the domain if it is registered to a third party, and connect social media accounts and third-party products that offer connections from the website builder platform.
She will implement basic SEO (search engine optimization) for new pages, but cannot guarantee any specific results for search engines. She will give you any images used in creating the page(s) for the website for you to keep. She will keep backup copies of text and images while a page or website is under development, but responsibility will move to you as the website owner for backing up and saving data after the page or website is published. You acknowledge that you will not hold Kerry A. Thompson liable for any business or data losses related to your website or your organization.
As the driving teacher, Kerry A. Thompson will help you learn about your vehicle if desired. In website terms, that means Kerry will teach you techniques for managing your own website, such as understanding how website elements are assembled, how to change or create pages on your website, how to create blog postings, and how to create email campaigns and appointment types.
Payment terms
Not included: The cost of website hosting, domain registration, business email accounts, appointment scheduling, mailing list provider, or any other initial or ongoing expense for your website.
Custom Projects
Custom project work is invoiced by hour at the rate of $75/hour. "Work" includes any time Kerry spend on your project, including phone calls, meetings, and correspondence; research and troubleshooting time; proposals; tutorials and training; image creation or processing; writing, editing, and proofreading; SEO research and setup; website design and updates; and administrative work.
Online invoices are issued at regular intervals during a project with payment terms of 15 days. The number of payments is determined by the estimated number of project hours:
Estimated at 10 hours or fewer
One payment will be due at the end of the project.
Estimated at more than 10 hours
An invoice will be sent after the first 10 hours of work. Then depending on how big the project is, there will be additional payments, whose timing you’ll know about before we start.
Dormant projects
If a project is dormant (with no new work done for the last 30 days), Kerry reserves the right to invoice for work that has been completed and not yet invoiced.
Finishing our work together
When we finish working together (at either party's discretion), any completed work will be invoiced at that time. If the project is unfinished, you will only be billed for the hours worked. In the case of an unfinished website design package with uninvoiced work that hasn’t reached the next payment milestone, hours worked will be billed at $75/hour.
Ready to start?
Clicking "Let's Go" represents your understanding and acceptance of this Service Agreement with Kerry A. Thompson. You'll be prompted for today's date, your name, and your email address.